Published via L: 2014-03-17 16:10:38
With 9th Dot, the goal was to create, a “very simple and very consistent” experience every time a customer has “an ah-ha moment,” Spurlock said. So whenever you think of a way a business could do better, regardless of who the business is, you can open up the 9th Dot app, find them, enter your idea, and hit “submit”. You can also review all of your ideas and check their status -- if one of them is actually adopted, you’ll get a reward, with the level of the reward determined by how broadly the idea is implemented.
My Two Cents
Perfecting the consumer feedback loop is huge. Go 9th Dot. Wish you the best in your success.
With 9th Dot, the goal was to create, a “very simple and very consistent” experience every time a customer has “an ah-ha moment,” Spurlock said. So whenever you think of a way a business could do better, regardless of who the business is, you can open up the 9th Dot app, find them, enter your idea, and hit “submit”. You can also review all of your ideas and check their status — if one of them is actually adopted, you’ll get a reward, with the level of the reward determined by how broadly the idea is implemented.
My Two Cents
Perfecting the consumer feedback loop is huge. Go 9th Dot. Wish you the best in your success.
